Responsibilities:
· Provide Operational Support to Operations Department by responding to
customers' requirements and ensure that Operations Activities are carried out in accordance with Indonesia Regulations, Internal BPQ requirements and HSE
requirements.
· Attend to all customers inquiries on all service features and also to
ensure proficiency in service features
· Responsible for the operational co-ordination and execution of job plans
Requirements:
· Minimum 3 years of professional experience in a similar capacity with
multinational company/ies in the forwarding / logistics industry
· Good knowledge of forwarding & logistics industry
· Market knowledge (customers, competitors, suppliers)
· Expertise and professionalism in customer contacts, understanding of
customer requirements, analysis and resolution of problems and complaints
· Knowledge in import/export customs formalities, and exposure to Oil & Gas industry
· Fluent in English (written and spoken) and local language
Educational Background:
· Min. Bachelor's degree holder
· Diploma in transport / freight forwarding / logistics field
Attitude:
· Customer focused and result oriented
· Initiative, independent and self driven
· Persistence and well organized
· Manage stress well
· Trustworthy
Skills:
· Excellent communication and interpersonal skills
· Able to manage cross-functional interfaces (Operations and ISPs)
· Advanced computer literacy: good PC skills
Environment:
· Fast pace and dynamic business approach
· Challenging
Please send your resume only to:
Universal Synergy – Executive Search Consultant
Email: bukhori@unisynergyconsult.com
